How To

  • Request Support

    • ​Call 7-6041
    • Email: chrisk@uncc.edu
    • Walk In - Visit PPS 276
  • Setup an Onine Meeting

    • WebEx is the University's online meeting tool offered to staff at no cost. WebEx FAQs

  • Remote Access

    • Citrix provides remote access to specialized software. Citrix FAQs

    • MyFiles is a web-based tool that provides remote access to the University's H Drive. MyFiles FAQMyFiles Login

    • The VPN (Virtual Private Network) connects to the UNC Charlotte network from off-campus. VPN FAQs

  • Security

    • Duo Two Factor Authentication - is available and provides an enhanced level of security. Duo FAQs
    • SPAM and Phishing Email Filtering - if you receive an email that is suspicious, forward the email to: ReportSpam-group@uncc.edu and include the full header
    • Security Incidents: If you suspect a security incident (lost laptop, lost flash drive, account compromise), send an email to: SecurityIncident-group@uncc.edu. Members of the ITS Security Team will work with you to identify risk and provide options.